The following provisions, which may be changed at any time, establish the terms and conditions
governing the use of this website by Users. Reservations for rooms in Hotels (or Establishments)
on this website shall be governed by these terms and conditions, as well as by the specific
conditions of the corresponding Hotel, and these will remain in effect throughout the
reservation process. These include but are not limited to the cancellation policy and the use of
By accessing our website, conducting searches on it, using it and/or making a reservation through
understand their scope and accept them.
These pages, their content and construction, as well as the online accommodation reservation
service provided on these pages and through this website (the "Service," "Our Services") belong
to, are managed by, and are provided by MyRoomIn SAS ("myroomin.com," "we," "us," or "our").
They are only made available for personal, non-commercial use, which remains subject to the
terms and conditions set forth below
LThe user declares to be of age and have the legal capacity to make a commitment and use this
website in accordance with these terms and conditions and applicable legislation.
Use of this web site for illegal purposes, such as modification, reproduction, copying or
distribution is strictly prohibited.
ARTICLE 2 - OUR SERVICES
Our www.myroomin.com website provides useful and updated information on Hotels that meet the SAS
MyRoomIn quality standards. It allows users to make "online" reservations at the Hotels
described (hereinafter referred to as "Our Services"). It is important that you read and
understand these terms before using Our Services.
By accessing or using Our Services, you agree to be legally bound by these terms and conditions
and by any changes that may be made to them. We reserve the right to change these terms at any
time, and such amendments will take effect when published on the website.
MyRoomIn SAS acts as an intermediary between the users of our website and associated Hotels. The
information contained in our website is published and updated frequently. In the provision of
our services, the information we share is based on information provided to us by the
Establishments. The Establishments are given access to an extranet, and are entirely responsible
for updating all of their prices, availability and other information published on our website.
Although we strive to provide quality service, we cannot verify or guarantee the accuracy,
precision or completeness of the information, and we cannot be held responsible for any errors
(including manifest and typographical errors), any interruption in service (due to a technical
failure, whether temporary and/or partial, breakdown, repair, update, improvement or maintenance
of our website, or another), any inaccurate or incorrect information. Each Establishment remains
responsible at all times for the precision, completeness and accuracy of the information
concerning it that is posted on our website, including its rates and availability.
These terms and conditions have been translated into several languages but in the event of a
dispute, the French version shall be the only authoritative text.
Our services are available only for private, non-commercial use. Therefore, you cannot resell,
use, copy, monitor (e.g. through a crawler or screen data capture), display, download, reproduce
or establish deep links to any content or information, software and/or any products or services
available on our website as part of your own activity, or for a commercial or competitive
ARTICLE 3 - PAYMENT
The prices listed on our website have been negotiated between MyRoomIn SAS and the Hotels based
on the season. They may differ from the prices published by the Hotels on other media. We
therefore inform you that a price difference can exist at the time of reservation.
Once the reservation is confirmed by the Hotel in question, and your payment information has been
approved, you will be irrevocably bound to this reservation. We will send your reservation
confirmation to the email address you entered when creating your account, which is why we ask
you to make sure that the email you have provided is correct. Under normal circumstances, you
will receive this confirmation within 4 business hours after making your reservation
The prices are in the local currency of the hotel's location.
The confirmation email is your proof of reservation and it contains details about the reservation
and the hotel. Please carefully read and verify all information in your confirmation email to
ensure that your reservation is correct. Upon arrival at the hotel, please present the
confirmation email along with an identity card or a valid passport.
ARTICLE 4 - VISAS AND IDENTITY PAPERS
As stipulated in Article 2 regarding "Our Services," MyRoomIn SAS acts via this website as an
intermediary between you and the Hotels and, therefore, does not provide any information with
regard to visas or identity papers that may be required by the authorities of the country where
the Hotel is located.
We advise you to familiarize yourself with the conditions for entry into the country in question
before making your reservation.
At the time of online reservation, we ask you to provide payment information, such as the number
and the expiration date of your credit card.
If your reservation is confirmed, MyRoomIn SAS will deduct from your bank card the total amount
for the length of your stay in the Hotel's local currency. If your reservation is not confirmed,
your credit card will not be charged. MyRoomIn SAS accepts debit cards, and VISA, MasterCard and
other credit or debit cards listed on our website.
MyRoomIn SAS will not be liable under any circumstances for any fees the bank may charge the
customer for the use of their credit or debit cards. Other charges incurred during your stay
(mini bar, dining, laundry service, etc.) must be paid in the local currency when you leave the
ARTICLE 6 - RESERVATION CANCELLATION
In the event of total or partial cancellation of the reservation by the User, the User may be
required to provide some compensation to cover the costs of travel arrangements already begun.
Once your reservation is confirmed, you irrevocably submit to this cancellation policy.
There is no charge for cancellations made by the user if cancellation occurs within the
timeframe determined by the hotel and subject to the conditions specified for each room.
In case of partial or full reimbursement, the refund will be made to the credit card used for
If you wish to cancel a reservation, simply login to your personal account and cancel.
If a reservation is canceled by the Hotel, regardless of the reason, the Hotel agrees to provide
the Customer alternative accommodation (in the Hotel or another Establishment of the same
standing) with the same or greater comfort level (room size, services, characteristics similar
to those of the selected room, room amenities) as the original reserved room, and to cover any
travel expenses necessary for the Customer to go to another Establishment, as well as the
difference in price.
ARTICLE 7 - RATINGS AND GUEST REVIEWS
The default setting for rating Establishments on our website is "Recommended" (or similar wording
related to the default Rating). For your convenience, we also offer other ways to rate the
Establishments. Please note that the default Rating is performed by a completely automatic
rating system (algorithm) that is based on multiple criteria.
Your comments may be posted on our website, or on the page of the relevant Establishment, for the
sole purpose of informing other visitors or Customers of your opinion on the service and quality
of the Establishment and used (in whole or in part) by MyRoomIn at its sole discretion (for
marketing or promotional purposes, or for improving our services) on our website or social
networks, newsletters, special offers, applications or other channels used, managed or
controlled MyRoomIn SAS. We reserve the right to standardize, reject or delete any comment at
our sole discretion. By publishing a review, you grant MyRoomIn SAS full, royalty-free,
perpetual, transferable, and irrevocable rights to all content submitted by the user, including
ARTICLE 8 - PRICES
All prices displayed on the www.myroomin.com website are per room for one night. They include VAT
and other taxes (subject to change and without tourist tax), unless otherwise stated on our
website or in the reservation confirmation email.
Obvious errors (including typographical errors) are not enforceable
All special offers and promotions are designated as such.
ARTICLE 9 - SECURITY OF PAYMENTS
We use SSL encryption for secure and optimal protection of your credit card data. However, any
loss that occurs during the transmission of data will be solely and exclusively your
responsibility. If you access Our Services via a public computer, be sure to log out of our site
MyRoomIn SAS reserves the right to cancel confirmed reservations if we have reason to believe
there has been fraudulent use of the website, client identity theft, or fraudulent use of a
client's payment or personal data.
ARTICLE 10 – DATA CONFIDENTIALITY
MyRoomIn SAS takes privacy extremely seriously. We make the greatest possible efforts to protect
any personal information you provide and keep it confidential. A statement to this effect was
made to the CNIL (French Data Protection Authority) under the number 1834880v0.
In accordance with the European Union data protection law, we take reasonable security measures
to prevent the misuse of, or unauthorized access to personal data.
To ensure the protection and privacy of personal information provided to us, we use appropriate
professional systems and procedures. In addition, we apply security procedures, as well as
technical and physical restrictions to limit the use of, and access to your personal data on our
If the personal data that we have in our possession is incorrect, we will change it at your
request. If you no longer wish to use MyRoomIn SAS services, you can ask us to block access to
your personal data. You can also delete your account at any time by logging in to Myroomin.com
and choosing to delete your account. You can also unsubscribe from newsletters MyRoomIn SAS
using the "Unsubscribe" link in each newsletter. Requests to update, block or delete personal
data may be sent by email to firstname.lastname@example.org. However, we may need to retain certain
information for legal or administrative reasons, such as archiving or fraud detection.
ARTICLE 11 - INTELLECTUAL PROPERTY
All content on this website, especially but not limited to: text, logos, images, photos,
drawings, video and audio, web structure, graphical text, etc. are the property of MyRoomIn SAS
and are protected worldwide by the national registries of the various countries and their
intellectual and industrial property legislation. Unless otherwise expressly authorized by
MyRoomIn SAS in accordance with copyright laws, it is prohibited to copy, redistribute,
retransmit, publish, or otherwise use downloaded resources for commercial purposes without our
express consent and that of the holder of the copyright. In the event that copying,
redistribution, or publication of copyrighted resources is authorized, it is prohibited to
modify or delete the references to the author, the trademarks, or the copyright notices. You
agree that you do not acquire any ownership rights by downloading copyrighted resources.
Use of these is strictly prohibited without the unambiguous prior authorization of MyRoomIn SAS
for any reason and in any form.
The infringement of said rights will result in immediately taking appropriate legal measures to
deal with offenders.
ARTICLE 12 - LIMITATION OF LIABILITY
By using our Services, you agree to comply with all statutes, regulations and applicable laws
regarding the use of Our Services, exempting us from any liability.
Our service is limited to acting as an intermediary between you and the Hotels, and we have no
control over the quality of the services or obligations of the Hotels. The contract is between
you and the Establishment in question and, therefore, any complaint or claim must be made
directly to the Hotel.
Any disputes that may arise between you and the Hotel with regard to its obligations, the quality
of its services, its facilities or other remain private between the parties and do not include
Similarly, and in particular in the articles recommending addresses and activities near the
Hotels featured on myroomin.com, you may find information and links to websites external to
MyRoomIn. These links are only intended to provide information that could be useful to the user.
In this case, MyRoomIn SAS is simply sharing information: our activity is limited to informing
you of shops, restaurants and interesting places to visit, but we have no control over, nor can
we guarantee the quality or content in any way whatsoever.
When you leave your Hotel room, you will have the opportunity to complete a questionnaire that we
will send you by email, to share your comments on the Establishment concerned and on Our
ARTICLE 13 - EFFECTIVE LAW
The contents of our website, all reservations made via Our Services, our terms and conditions, as
well as any dispute, controversy, proceedings or claim of any nature whatsoever, shall be
governed by the laws in force in France. Any litigation or dispute arising in connection with
Our Services and/or the terms and conditions of our website must be subject to the arbitration
rules governing electronic transactions in the Court of Arbitration in Paris.
ARTICLE 14 - ABOUT MyRoomIn SAS
The online accommodation reservation service is provided by MyRoomIn SAS, a simplified joint
stock company (société par actions simplifiée) registered in France with the Paris Register of
Companies (RCS) under number 804 862 332 whose registered office is at 6 Place de la Madeleine
in Paris in the 8th district (arrondissement).