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Terms and Conditions

Terms and conditions for the MyRoomIn site


The following provisions, which may be changed at any time, establish the terms and conditions governing the use of this website by Users. Reservations for rooms in Hotels (or Establishments) on this website shall be governed by these terms and conditions, as well as by the specific conditions of the corresponding Hotel, and these will remain in effect throughout the reservation process. These include but are not limited to the cancellation policy and the use of facilities.

By accessing our website, conducting searches on it, using it and/or making a reservation through it, you acknowledge having read these terms and conditions and our privacy policy, and that you understand their scope and accept them.

These pages, their content and construction, as well as the online accommodation reservation service provided on these pages and through this website (the "Service," "Our Services") belong to, are managed by, and are provided by MyRoomIn SAS ("myroomin.com," "we," "us," or "our"). They are only made available for personal, non-commercial use, which remains subject to the terms and conditions set forth below

LThe user declares to be of age and have the legal capacity to make a commitment and use this website in accordance with these terms and conditions and applicable legislation.

Use of this web site for illegal purposes, such as modification, reproduction, copying or distribution is strictly prohibited.


Our www.myroomin.com website provides useful and updated information on Hotels that meet the SAS MyRoomIn quality standards. It allows users to make "online" reservations at the Hotels described (hereinafter referred to as "Our Services"). It is important that you read and understand these terms before using Our Services.

By accessing or using Our Services, you agree to be legally bound by these terms and conditions and by any changes that may be made to them. We reserve the right to change these terms at any time, and such amendments will take effect when published on the website. MyRoomIn SAS acts as an intermediary between the users of our website and associated Hotels. The information contained in our website is published and updated frequently. In the provision of our services, the information we share is based on information provided to us by the Establishments. The Establishments are given access to an extranet, and are entirely responsible for updating all of their prices, availability and other information published on our website. Although we strive to provide quality service, we cannot verify or guarantee the accuracy, precision or completeness of the information, and we cannot be held responsible for any errors (including manifest and typographical errors), any interruption in service (due to a technical failure, whether temporary and/or partial, breakdown, repair, update, improvement or maintenance of our website, or another), any inaccurate or incorrect information. Each Establishment remains responsible at all times for the precision, completeness and accuracy of the information concerning it that is posted on our website, including its rates and availability.

These terms and conditions have been translated into several languages but in the event of a dispute, the French version shall be the only authoritative text.

Our services are available only for private, non-commercial use. Therefore, you cannot resell, use, copy, monitor (e.g. through a crawler or screen data capture), display, download, reproduce or establish deep links to any content or information, software and/or any products or services available on our website as part of your own activity, or for a commercial or competitive purpose.


The prices listed on our website have been negotiated between MyRoomIn SAS and the Hotels based on the season. They may differ from the prices published by the Hotels on other media. We therefore inform you that a price difference can exist at the time of reservation.

Once the reservation is confirmed by the Hotel in question, and your payment information has been approved, you will be irrevocably bound to this reservation. We will send your reservation confirmation to the email address you entered when creating your account, which is why we ask you to make sure that the email you have provided is correct. Under normal circumstances, you will receive this confirmation within 4 business hours after making your reservation

The prices are in the local currency of the hotel's location.

The confirmation email is your proof of reservation and it contains details about the reservation and the hotel. Please carefully read and verify all information in your confirmation email to ensure that your reservation is correct. Upon arrival at the hotel, please present the confirmation email along with an identity card or a valid passport.


As stipulated in Article 2 regarding "Our Services," MyRoomIn SAS acts via this website as an intermediary between you and the Hotels and, therefore, does not provide any information with regard to visas or identity papers that may be required by the authorities of the country where the Hotel is located.

We advise you to familiarize yourself with the conditions for entry into the country in question before making your reservation.


We inform you that our electronic payment system is managed entirely by MangoPay, the secure online payment service of the company Leetchi Corp SA. We encourage you to read their terms and conditions and to accept them by clicking on the following link: https://www.mangopay.com/wp-content/blogs.dir/10/files/2013/07/FR-CGU-API-MANGOPAY-Mai-2014.pdf

At the time of online reservation, we ask you to provide payment information, such as the number and the expiration date of your credit card.

If your reservation is confirmed, MyRoomIn SAS will deduct from your bank card the total amount for the length of your stay in the Hotel's local currency. If your reservation is not confirmed, your credit card will not be charged. MyRoomIn SAS accepts debit cards, and VISA, MasterCard and other credit or debit cards listed on our website.

MyRoomIn SAS will not be liable under any circumstances for any fees the bank may charge the customer for the use of their credit or debit cards. Other charges incurred during your stay (mini bar, dining, laundry service, etc.) must be paid in the local currency when you leave the Establishment.


In the event of total or partial cancellation of the reservation by the User, the User may be required to provide some compensation to cover the costs of travel arrangements already begun. Once your reservation is confirmed, you irrevocably submit to this cancellation policy. There is no charge for cancellations made by the user if cancellation occurs within the timeframe determined by the hotel and subject to the conditions specified for each room. In case of partial or full reimbursement, the refund will be made to the credit card used for the reservation.

If you wish to cancel a reservation, simply login to your personal account and cancel.

If a reservation is canceled by the Hotel, regardless of the reason, the Hotel agrees to provide the Customer alternative accommodation (in the Hotel or another Establishment of the same standing) with the same or greater comfort level (room size, services, characteristics similar to those of the selected room, room amenities) as the original reserved room, and to cover any travel expenses necessary for the Customer to go to another Establishment, as well as the difference in price.


The default setting for rating Establishments on our website is "Recommended" (or similar wording related to the default Rating). For your convenience, we also offer other ways to rate the Establishments. Please note that the default Rating is performed by a completely automatic rating system (algorithm) that is based on multiple criteria.

Your comments may be posted on our website, or on the page of the relevant Establishment, for the sole purpose of informing other visitors or Customers of your opinion on the service and quality of the Establishment and used (in whole or in part) by MyRoomIn at its sole discretion (for marketing or promotional purposes, or for improving our services) on our website or social networks, newsletters, special offers, applications or other channels used, managed or controlled MyRoomIn SAS. We reserve the right to standardize, reject or delete any comment at our sole discretion. By publishing a review, you grant MyRoomIn SAS full, royalty-free, perpetual, transferable, and irrevocable rights to all content submitted by the user, including your name.


All prices displayed on the www.myroomin.com website are per room for one night. They include VAT and other taxes (subject to change and without tourist tax), unless otherwise stated on our website or in the reservation confirmation email.

Obvious errors (including typographical errors) are not enforceable

All special offers and promotions are designated as such.


We use SSL encryption for secure and optimal protection of your credit card data. However, any loss that occurs during the transmission of data will be solely and exclusively your responsibility. If you access Our Services via a public computer, be sure to log out of our site after use.

MyRoomIn SAS reserves the right to cancel confirmed reservations if we have reason to believe there has been fraudulent use of the website, client identity theft, or fraudulent use of a client's payment or personal data.


MyRoomIn SAS takes privacy extremely seriously. We make the greatest possible efforts to protect any personal information you provide and keep it confidential. A statement to this effect was made to the CNIL (French Data Protection Authority) under the number 1834880v0.

In accordance with the European Union data protection law, we take reasonable security measures to prevent the misuse of, or unauthorized access to personal data.

To ensure the protection and privacy of personal information provided to us, we use appropriate professional systems and procedures. In addition, we apply security procedures, as well as technical and physical restrictions to limit the use of, and access to your personal data on our servers.

If the personal data that we have in our possession is incorrect, we will change it at your request. If you no longer wish to use MyRoomIn SAS services, you can ask us to block access to your personal data. You can also delete your account at any time by logging in to Myroomin.com and choosing to delete your account. You can also unsubscribe from newsletters MyRoomIn SAS using the "Unsubscribe" link in each newsletter. Requests to update, block or delete personal data may be sent by email to hello@myroomin.com. However, we may need to retain certain information for legal or administrative reasons, such as archiving or fraud detection.


All content on this website, especially but not limited to: text, logos, images, photos, drawings, video and audio, web structure, graphical text, etc. are the property of MyRoomIn SAS and are protected worldwide by the national registries of the various countries and their intellectual and industrial property legislation. Unless otherwise expressly authorized by MyRoomIn SAS in accordance with copyright laws, it is prohibited to copy, redistribute, retransmit, publish, or otherwise use downloaded resources for commercial purposes without our express consent and that of the holder of the copyright. In the event that copying, redistribution, or publication of copyrighted resources is authorized, it is prohibited to modify or delete the references to the author, the trademarks, or the copyright notices. You agree that you do not acquire any ownership rights by downloading copyrighted resources.

Use of these is strictly prohibited without the unambiguous prior authorization of MyRoomIn SAS for any reason and in any form.

The infringement of said rights will result in immediately taking appropriate legal measures to deal with offenders.


By using our Services, you agree to comply with all statutes, regulations and applicable laws regarding the use of Our Services, exempting us from any liability.

Our service is limited to acting as an intermediary between you and the Hotels, and we have no control over the quality of the services or obligations of the Hotels. The contract is between you and the Establishment in question and, therefore, any complaint or claim must be made directly to the Hotel.

Any disputes that may arise between you and the Hotel with regard to its obligations, the quality of its services, its facilities or other remain private between the parties and do not include MyRoomIn SAS.

Similarly, and in particular in the articles recommending addresses and activities near the Hotels featured on myroomin.com, you may find information and links to websites external to MyRoomIn. These links are only intended to provide information that could be useful to the user. In this case, MyRoomIn SAS is simply sharing information: our activity is limited to informing you of shops, restaurants and interesting places to visit, but we have no control over, nor can we guarantee the quality or content in any way whatsoever.

When you leave your Hotel room, you will have the opportunity to complete a questionnaire that we will send you by email, to share your comments on the Establishment concerned and on Our Services.


The contents of our website, all reservations made via Our Services, our terms and conditions, as well as any dispute, controversy, proceedings or claim of any nature whatsoever, shall be governed by the laws in force in France. Any litigation or dispute arising in connection with Our Services and/or the terms and conditions of our website must be subject to the arbitration rules governing electronic transactions in the Court of Arbitration in Paris.


The online accommodation reservation service is provided by MyRoomIn SAS, a simplified joint stock company (société par actions simplifiée) registered in France with the Paris Register of Companies (RCS) under number 804 862 332 whose registered office is at 6 Place de la Madeleine in Paris in the 8th district (arrondissement).